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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore buy now buttons stopped working after extra wp-estore plugins upload
Tagged: custom download button
Hi,
I have been setting up some pages…
here is one:
http://medicineforyourmind.com/m/quicktune-offer/quicktune-delivery/qtdl3/
for some reason the cart buttons / buy now buttons just stopped working today
when I click on them – nothing happens, nothing at all.
the only thing that is different from yesterday is that I uploaded the
extra wp shortcodes plugin this morning
but I have even deactivated that to see if that helped
all to no avail.
any help would be great.
thanks in advance
Hi,
The extra shortcodes plugin will not interfere with your eStore buttons.
When viewing your page via google developer tools I can see the following javascript error:
Uncaught TypeError: Cannot read property ‘length’ of undefined wp_super_heatmap_click_js.js:97
My guess is that there is conflict being caused by one of your other plugins or maybe your theme.
Can you please try the following tests to see if this is the case:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Thankyou so much peter, I wouldn’t have known how to do that.
Fixed.
Cheers
Mike