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eStore buy now buttons stopped working after extra wp-estore plugins upload

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore buy now buttons stopped working after extra wp-estore plugins upload

Tagged: custom download button

  • This topic has 2 replies, 2 voices, and was last updated 12 years, 6 months ago by bandeloop.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • November 14, 2012 at 2:35 am #7906
    bandeloop
    Member

    Hi,

    I have been setting up some pages…

    here is one:

    http://medicineforyourmind.com/m/quicktune-offer/quicktune-delivery/qtdl3/

    for some reason the cart buttons / buy now buttons just stopped working today

    when I click on them – nothing happens, nothing at all.

    the only thing that is different from yesterday is that I uploaded the

    extra wp shortcodes plugin this morning

    but I have even deactivated that to see if that helped

    all to no avail.

    any help would be great.

    thanks in advance

    November 14, 2012 at 4:00 am #51370
    Peter
    Member

    Hi,

    The extra shortcodes plugin will not interfere with your eStore buttons.

    When viewing your page via google developer tools I can see the following javascript error:

    Uncaught TypeError: Cannot read property ‘length’ of undefined wp_super_heatmap_click_js.js:97

    My guess is that there is conflict being caused by one of your other plugins or maybe your theme.

    Can you please try the following tests to see if this is the case:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    November 14, 2012 at 10:06 am #51371
    bandeloop
    Member

    Thankyou so much peter, I wouldn’t have known how to do that.

    Fixed.

    Cheers

    :-)

    Mike

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