eStore – Bought the same plugin twice

[ebuddyuk]

Hi, I accidently bought the wrong plugin for my site – I already had the eStore plugin and when I was going to buy the affiliates program plugin I stupidly bought the eStore plugin again…

As both products are the same price would it be okay to swap the plugins so that I can have the affiliates program instead?

Really sorry about this, feeling quite stupid right now haha

Thanks

[Ivy]

Can you please send me an email regarding this. You can use the contact form here:

Tips and Tricks HQ Support Portal

Please make sure to send the email address you used to make the purchase and the transaction id, so I can have a look at this for you.

[ebuddyuk]

Thank you – have sent a message

[Ivy]

I got the email and answered it. Please let me know if you do not get this email.

[ebuddyuk]

Hey thanks for the reply – i have checked my emails I haven’t received it

[ebuddyuk]

Hey just wandering if there was any update regarding this

my email is ***REDACTED BY MODERATOR***@gmail.com

[wzp]

@Ivy is located in GMT+10. Please allow sufficient time for the Earth to rotate.

[ebuddyuk]

Hi I still haven’t received a reply I understand you must be busy – but would it be possible to get this issue sorted anytime soon, trying to communicate to Ivy is near impossible seeing as we live on opposite ends of the earth haha, is there anyone else who can fix this issue??

Thanks

[admin]

Ivy already sent you an email again with the download link and updated your customer record. Simply go to the following page and download a fresh copy of the plugin whenever:

https://support.tipsandtricks-hq.com/update-request

[Author]

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