eStore – avoid requiring postal address in PayPal when selling membership

[fabrep]

Hi,

I have a button in eStore to pay for a membership access. When the user is sent to PayPal, he has to fill in a form in which postal address (street, city, zip) fields are mandatory. I would like only the email to be mandatory. Is there a way to control this from the mechanism in eStore that sends the user to PayPal or is it strictly required by PayPal itself? Selling a membership should only require email info + credit card, not the postal address.

Thank you

[wzp]

Is PayPal asking for a “Billing Address?” If that is so, it is required by PayPal.

You should be able to make it so that a postal address is not required for digital item checkout only. The following post should help:

https://support.tipsandtricks-hq.com/forums/topic/wp-estore-how-not-to-ask-for-shipping-address-on-paypal

Enter 0 in the individual product’s shipping amount area to flag an item as digital item.

[fabrep]

Ok, thank you for your answer. I didn’t know PayPal made it mandatory to collect the postal address when billing on credit cards. This is a drawback for the PayPal solution that I wasn’t aware of before. Thank you for your answer.

[wzp]

Every credit card processing solution (at least in the US) requires the billing address be collected, as a fraud prevention measure.

[Author]

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