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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore and eMember activation crashes (memory issue)
Hey!
I am working on http://test.hetl.org and every time I activate the plugin, the wordpress crashes and gets me to a blank page. The admin access goes down instantly.
Any thoughts? I have checked the logs available with me on Bluehost cPanel but wasn’t really able to get to the root of the problem.
Just to add on, I am using the latest version of all WordPress 3.4.1, eMember 8.1.0 and eStore 6.8.5. I used the FTP program to upload the plugins.
Thank you.
It looks like a PHP memory issue (your server is running out of memory). Please see the following post as it will explain more about this:
https://support.tipsandtricks-hq.com/forums/topic/installation-breaks-wp-admin-304-compatible
Thank you Ivy. Your link was pretty helpful and then the article associated but since the .htaccess trick didn’t work well, I researched a bit and one of the method did work. I am sharing all four here so users who face the same problem get it resolved.
1. If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 32M try 64M:
memory_limit = 128M ; Maximum amount of memory a script may consume (128MB)
2. If you don’t have access to PHP.ini try adding this to an .htaccess file:
php_value memory_limit 128M
3. Try adding this line to your wp-config.php file:
Increasing memory allocated to PHP
define(‘WP_MEMORY_LIMIT’, ‘128M’);
4. Talk to your host.
The memory of your server for php can be flexible and you can reach up to 1024M if your host allows so.
Cheers.