eStore Amount Based Shipping addon not adding shipping to cart

[roytheboy]

Hi There, The WP eStore Amount Based Shipping AddOn does not add shipping to the cart.

I have installed the WP eStore along with the Amount Based Shipping addon I bought from you yesterday through WordPress- version 4.2.3.

I have setup the shipping parameters as per the site instructions with min and max prices and shipping amounts for the price ranges and added the product IDs separated by commas which qualify for this, all to no avail.

I have followed all the instructions on this page:

https://www.tipsandtricks-hq.com/ecommerce/wp-estore-amount-based-shipping-addon-3715

My site page is here, the add to cart buttons add the price fine, but does not add the shipping.

[http://www.t3pingpong.com/indoor-tables/]

Any help much appreciated!

roytheboy

[wpCommerce]

Hi, We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

[roytheboy]

Hi Moderator,

Thank you for looking into this- I haven’t received your email, can you resend or I can give you another to send it to.

Regards,

roytheboy

[wzp]

Please check you spam folder. Also, it would have been sent to the email address used, when you purchased the plugin.

[roytheboy]

okay I will check.

[wpCommerce]

The email was sent to your registered email address [m.lucato@wonderberry.co.uk]

[wpCommerce]

Disabling the “Downloadable” option for that product fixed the issue. Shipping is now getting applied to the shopping cart.

[Author]

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