eStore – after sales email sent many times

[Patrik Zwahlen]

Hello, For testing I set the price to 10 Cents. After Paypal confirmation I receive the thank you email. But I do not get it once – I get it many times (at least 10x).

I added in wp-config.php this line: define(‘DISABLE_WP_CRON’, true);

and set up a cronjob: php …/wp-cron.php with 30 * * * *

Could you please give me a tip how to make eStore/WP send only one email?

Thanks. Patrik.

[wzp]

Are you ***really*** in the situation where you need to disable wp-cron, or are you disabling it, …because you thought it would be a good idea?

Does putting it back the way it was, resolve the issue?

[admin]

This email issue has nothing to do with WP Cron so you shouldn’t be changing the config file to disable cron.

Our plugin will always ONLY send the email once. However, there is an issue on your mail server setup, it can send that email email multiple times. So this is something that needs to be addressed in the server configuration level.

Ask your hosting provider why your server keeps re-sending the same email again and again (usually it happens if there is an handshake issue). They can look at the server log and correct the setup to fix the issue.

Also, keep the debug option enabled in the plugin when you do a test transaction. That will confirm that the plugin only sent the email once.

[Author]

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