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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore- 404 error on paypal return
Tagged: 404 error, paypal return
Hello. My customers are reporting that after checking out through Paypal, when they are returned to my site they are taken to the 404 page. I have a thank you page created:
[http://www.themagicinpixels.com/thank-you-for-your-order/]
The Paypal return URL in the eStore settings is correct. The Paypal checkout is successful and payments and emails are being made properly. There appear to be no issues in the debug logs either. Can someone please advise what else to check?
[http://www.themagicinpixels.com/shopping]
At the bottom of the thank you page I have: [wp_eStore_display_transaction_result]
Are you by chance using a firewall plugin on your site?
Can you send the link have have specified in the return URL of the eStore settings?
Do you have a link to a test product (.01 purchase) so we can test this?
I can create a test product for you. No firewall plugin on my site.
The return URL as listed on the site is: (copy/paste)
[http://www.themagicinpixels.com/thank-you-for-your-order/]
Test product on this page:
[http://www.themagicinpixels.com/shopping/pixelmania-merchandise/]
Have you setup PayPal PDT correctly in your PayPal account? To be more specific, have you completed all the steps mentioned in the following doc?
http://www.tipsandtricks-hq.com/ecommerce/?p=499
Do you get auto redirected to the correct URL after you make the payment on PayPal? Is the auto redirect from PayPal working at all for your account?