Error with PayPal Subscription Button

[SPollock]

Hello,

I have searched this WP eStore forum for two days and read all the post on this error that occurs (sometimes) with the subscription button, but I am still getting the error and I believe I have everything correct.

After I click the subscription button this is the error message I am getting from PayPal:

“The link you have used to enter the PayPal system is invalid. Please review the link and try again.”

This has occurred no matter which one of my “installment” payment (subscription) products I am testing.

This is just a test page, but it has all my links on it (with a few Buy Now and Add Cart buttons thrown in so you can see that those are working correctly – it is the subscription buttons that are not working correctly): stephaniepollock.com/test/

I am using version 4.9.1 of the plugin and did not modify the plugin in any way.

Lastly, I do not have a price in any of the subscription products except in the Trial period area (for the first payment) and then below that (for the subsequent payments).

Please let me know what I need to do to make this work.

Any help would be appreciated.

Thanks

PS. I just retested the links and ONE of the subscription buttons is working! The other two still are not…really lost now – they are all set-up the same way.

[amin007]

It basically means you have spcified some values in the subscription button that PayPal is not liking. Your 2nd and 3rd subscription button on the above mentioned page is not working so can you please share the values you have specified in the “Subscription section” of those two products? I am particularly interested to know what what value you have in the “Recurring Billing Count” field.

[SPollock]

Interesting…for the two that are not working, there is only 1 recurring payment. So the initial price I have in the “Trial” area and a “1” in the Recurring Billing Count area (as there are only 2 payments with this one – 1 initial and 1 recurring). For the one that is working, I have the initial price in the “Trial” area and a 2 in the Recurring Billing Count area (as there are a total of three payments with that one – 1 initial and 2 recurring). Still need help!

Thank You!

[amin007]

The following is the issue:

"1" in the Recurring Billing Count

By the word “recurring” PayPal expects this payment to recur. If you are setting it to 1 then it not really a recurring payment is it?

If you read the help text below that field (every field in eStore has a help text next to it) you will see it says the following:

Enter -1 if you want to configure a once off payment.

To me it looks like you want to configure a once off payment so please use the value “-1” in there and give it a go.

[SPollock]

So I am not sure at all how that works…but it does! I thought there was a first payment then a one time recurring payment. No matter now…as I said, what you said above works!

Thanks for all your help amin007!

[SPollock]

Wait, I want to be sure that your fix is going to charge my customers say…$248 when they first purchase, then in another 30 days, they will be charged $248 again right? When using $248 in the Trial area then adding “-1” in the Recurring Billing Count box?

[amin007]

Yeah , the trial amount will be charged when they first go through the payment. Then when the trial period is over (30 days in your case) they will be charged the recurring amount which is $248.

[SPollock]

Cool Thanks again

[Author]

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