Error msg with purchases. Need fast suggestion.

[kd6lor]

I have a digital delivery product that sells for $35 for “professional” use and want to offer a $10 discount for “personal” use.

I originally set up the product with a variation like this:

License Type|Personal – One Computer|Professional or multiple computers:10

and it worked, except the default was the personal and NOBODY was buying the professional version although I saw the buyers were corporate. I attributed this to the default being the cheaper version.

So, being clever, I changed the “variations” to this:

License Type|Professional or multiple computers|Personal – One Computer:-10

Now, I am getting an error msg and my customers are not getting a download link. The error email says this:

The post payment verification for a payment failed. This could happen for one of two reasons:

1. The fund for the payment have not been cleared yet (no need to do anything as the digital product will be delivered once the fund clears).

2. Someone maybe trying to scam a purchase! (no worries… WP eStore got your back

Here are some more details…

Wrong Product Price Detected! Actual Product Price : 35 Amount Paid: 25.00

Can this be fixed, or should I go back to the original variation setting and promote my cheaper version?

The page in question is here:

http://www.melor.com/wordpress/photography/photoshop-actions/gallery-wrap-action-for-photoshop/

Paul

[kd6lor]

BTW, the paypal purchase notification from Paypal worked fine and I got paid, but no notification of success from WP, and no digital delivery to my customer.

Paul

[kd6lor]

I didn’t fix the problem but worked around by creating individual products for the pro and home versions and then placing two add to cart buttons on each page. Glad I only have 4 products.

Am still interested in an actual fix.

Paul

[amin007]

Hi Paul, the issue is that you used a negative value in the variation. The plugin do not handle this.

Creating two different products are fine but you can also do something like the following:

Base Price: $25

License Type|Professional or multiple computers:10|Personal – One Computer

This way by default the price will be $25+$10 = $35 for professional and for personal it will the base prices with is $25.

[kd6lor]

Amin, thanks for the suggestion and help!

Paul

[Author]

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