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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Error message with Download Now button
I get an error message when I use shortcode for a DOWNLOAD NOW Button on one of my webpages
This is the error message:
Warning: Header may not contain more than a single header, new line detected in /home2/ajmilton/public_html/webmedia/wp-content/plugins/wp-cart-for-digital-products/eStore_utility_functions.php on line 45
I get the same error with any of these shortcodes:
[wp_eStore_download_now_button id=1]
[wp_eStore_download_now_button_fancy id=1]
[wp_eStore_download_now_button_fancy_no_price id=1]
The product I was trying to download works and downloads OK when using a squeeze page form from the same page, ie: [wp_eStore_ssf id=1 template=4]
Website info: WordPress 4.9.6 running StudioPress Genesis and Author Pro Theme
Please try a (temporary) switch to a more generic theme, to determine if there is a theme conflict. The error message is saying that more than 1 HTML page header is being sent to the browser.
OK I just switched to a simpler theme by a different Theme author (CleanCommerce by WEN Themes) – same error message. So it does not appear to be my original theme causing the problem.
I just tested those shortcodes and they all work. There is likely a plugin conflict on this site. Can you please do the following test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
I deactivated all plugins except WP estore and it’s own addon plugins. I still get the same error message. Also, I don’t use any of the plugins that are on your “unfriendly” list.
See also my previous message. If you can find an answer to this then it would be great, but as I am not a technical wordpress user, then if this is a strange one-off conflict, it may not get fixed. Everything else on my website works fine and WP eStore is a great little product.
I have just found a workaround to my need to offer free but safe downloads that don’t reveal the file location. I used one of your other standalone plugins: Simple Download Manager and that works fine.
I will take a look inside your site to see what I can fine. I have sent you an email for it.