Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Error message with Download Now button
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June 4, 2018 at 6:10 pm #14907
ajmilton
MemberI get an error message when I use shortcode for a DOWNLOAD NOW Button on one of my webpages
This is the error message:
Warning: Header may not contain more than a single header, new line detected in /home2/ajmilton/public_html/webmedia/wp-content/plugins/wp-cart-for-digital-products/eStore_utility_functions.php on line 45
I get the same error with any of these shortcodes:
[wp_eStore_download_now_button id=1]
[wp_eStore_download_now_button_fancy id=1]
[wp_eStore_download_now_button_fancy_no_price id=1]
The product I was trying to download works and downloads OK when using a squeeze page form from the same page, ie: [wp_eStore_ssf id=1 template=4]
Website info: WordPress 4.9.6 running StudioPress Genesis and Author Pro Theme
June 4, 2018 at 7:04 pm #77962wzp
ModeratorPlease try a (temporary) switch to a more generic theme, to determine if there is a theme conflict. The error message is saying that more than 1 HTML page header is being sent to the browser.
June 4, 2018 at 8:09 pm #77963ajmilton
MemberOK I just switched to a simpler theme by a different Theme author (CleanCommerce by WEN Themes) – same error message. So it does not appear to be my original theme causing the problem.
June 5, 2018 at 12:42 am #77964admin
KeymasterI just tested those shortcodes and they all work. There is likely a plugin conflict on this site. Can you please do the following test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
June 5, 2018 at 9:24 am #77965ajmilton
MemberI deactivated all plugins except WP estore and it’s own addon plugins. I still get the same error message. Also, I don’t use any of the plugins that are on your “unfriendly” list.
June 5, 2018 at 9:47 am #77966ajmilton
MemberSee also my previous message. If you can find an answer to this then it would be great, but as I am not a technical wordpress user, then if this is a strange one-off conflict, it may not get fixed. Everything else on my website works fine and WP eStore is a great little product.
I have just found a workaround to my need to offer free but safe downloads that don’t reveal the file location. I used one of your other standalone plugins: Simple Download Manager and that works fine.
June 6, 2018 at 12:30 am #77967admin
KeymasterI will take a look inside your site to see what I can fine. I have sent you an email for it.
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