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Error Message On Stamping File

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Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › Error Message On Stamping File

  • This topic has 5 replies, 4 voices, and was last updated 12 years, 5 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 20, 2012 at 8:36 pm #6946
    jaylat
    Spectator

    Hi, when I try the manual stamping I get the following error message:

    Error! SetaPDF_Error Object ( [message] => Cannot copy file /xxx/Media/DTComics/The-Prize.pdf to /xxx/wp-content/plugins/wp-pdf-stamper/stamped-files/The-Prize_5009be3866d22.pdf => 14 )

    I get this message on all files I’ve tried, even ones from a different location.

    [Also, I’m not sure why I need to collect all of the stamped files on my server? These are big files and it can take up a lot of space in a hurry.]

    I’ve checked the plugin compatibility and it seems okay. I’m using basic Arras and really don’t want to switch themes as it might cause problems on my live site.

    Been using eStore for over a year, and love it…

    [code] => 14 )

    I get this message on all files I’ve tried, even ones from a different location.

    [Also, I’m not sure why I need to collect all of the stamped files on my server? These are big files and it can take up a lot of space in a hurry.]

    I’ve checked the plugin compatibility and it seems okay. I’m using basic Arras and really don’t want to switch themes as it might cause problems on my live site.

    Been using eStore for over a year, and love it…

    July 21, 2012 at 4:40 am #47590
    admin
    Keymaster

    Go through this checklist which will help you figure out the issue:

    https://support.tipsandtricks-hq.com/forums/topic/an-error-occurred-while-trying-to-stamp-the-file-pdf-file-creation-checklist

    You can delete all the stamped files in one go from the “Manage Stamped Files” menu of the plugin.

    December 22, 2012 at 12:31 am #47591
    noris.cardenas
    Spectator

    Me gustaría saber cuál fué la solución,. ya que me pasa lo mismo. El error que me genera es:

    Error! SetaPDF_Error Object ( [message] => Cannot copy file /xxxxx/htdocs/wp-content/uploads/2012/12/book.pdf to /xxxxx/htdocs/wp-content/plugins/wp-pdf-stamper/stamped-files/book_50d4feb91dc37.pdf => 14 )

    Gracias

    [code] => 14 )

    Gracias

    December 22, 2012 at 2:05 am #47592
    noris.cardenas
    Spectator

    Hola. Ya encontré la solución. En el directorio de destino de los archivos sellados le activé el permiso “777”. Ahora funciona bien.

    December 22, 2012 at 2:28 am #47593
    wzp
    Moderator

    Here is the Google Translation of the last 2 posts…

    ========================================

    I wonder what was the solution. because I feel the same. The error that generates me is:

    Error! PDF_Error Object ([message] => Can not copy file / xxxxx/htdocs/wp-content/uploads/2012/12/book.pdf to / xxxxx / htdocs / wp-content / plugins / wp-pdf-stamper / stamped-files / book_50d4feb91dc37.pdf => 14)

    thanks
    ========================================
    Hello. We found the solution. In the destination directory of the files you activated the license stamped “777”. Now it works fine.

    [code] => 14)

    thanks

    ========================================

    Hello. We found the solution. In the destination directory of the files you activated the license stamped “777”. Now it works fine.

    December 22, 2012 at 3:01 am #47594
    admin
    Keymaster

    “It works fine” works for me :)

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