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Error Message, but I can't find the error

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › Error Message, but I can't find the error

Tagged: Error Message, shortcode

  • This topic has 3 replies, 2 voices, and was last updated 11 years, 10 months ago by Sybille.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 15, 2013 at 11:49 pm #9498
    Sybille
    Member

    This is the prompt which appears underneath my photos:

    Looks like you have entered a product ID (no id) that doesn’t exist in the product database. Please check your product ID value again!

    I have checked the product IDs and even gone as far as deleting and re-entering all the products – same prompt appears

    This is really important as I can not take the site off “maintenance mode” until this is fixed.

    My website is [http://www.sybstravels.com] but as mentioned above, it’s currently set to maintenance mode

    August 16, 2013 at 2:24 am #57200
    admin
    Keymaster

    This one is simple… edit your NextGen gallery and check the eStore product ID that you have used there in the shortocode.

    Does that product ID exists in your estore’s manage products area? You will find that it doesn’t so update that shortcode.

    Which NextGen gallery integration are you using? Method 1 or Method 2?

    August 16, 2013 at 4:47 am #57201
    Sybille
    Member

    Do you mean the shortcode which I put on my product page in wp? the shortcode I used for next gen gallery is [wp_eStore_add_to_cart id= with the wp eStore generated id number]

    I am using method 1

    August 16, 2013 at 5:03 am #57202
    Sybille
    Member

    it’s done thank you – please disregard my previous post – I had made a mistake entering the shortcode

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