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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › WP Affiliate – Error meassage after registration
Hi i get this error after a user registers:
Warning: curl_setopt() [function.curl-setopt]: CURLOPT_FOLLOWLOCATION cannot be activated when safe_mode is enabled or an open_basedir is set in /var/www/web123108/html/angebote/wp-content/plugins/wp-affiliate-platform/lib/auto-responder/wp_aff_jsonRPCClient.php on line 128
and in the body there is tzhe normal thank you. But there are no umlauts..only “Hier können …”
P.s. Registraion does work..autoresponder too. Only the error info was shown.
Can you help me?
wuppermarketing.de
Thank you
Jessica
Hi Jessica, Some PHP CURL library functions are not working on your server. Please contact your hosting provider and request them to do the following (they will know what to do):
Set safe_mode = Off in your php.ini file (it’s usually in /etc/ on the server). If that’s already off, then look around for the open_basedir stuff in the php.ini file, and change it accordingly.
Hi my provider says that this could be a soloution: [http://stackoverflow.com/questions/6918623/curlopt-followlocation-cannot-be-activated]
But i dont understand this.
On my server all settings are right. Only the ” open_basedir” cant change for security.
Can you help me?
Please turn off the GetResponse autoresponder integration from the settings then try an affiliate signup and tell me if you see the error. I am trying to isolate which library is not working on your server.
Hi, without getresponse it works fine!
Ok good. That should show you how the API library code from GetResponse is not working on your server. This API code comes from GetResponse and usually works on most servers. On your server it is not working and giving that error. So now you can tell your hosting provider to fix the PHP configuration so the GetResponse API works. This is something your hosting provider should do on your server (not you).