May 30, 2011 at 6:44 pm #3502
I just replaced the old stamper plugin with a newer version.
I am now getting the following error message when I try to manually stamp the file:
An error occurred while trying to stamp the file!
Message: Cannot open ! Error Code: 1
I tried deactivating all the other plugins but that didn’t work.
What could be the problem?May 31, 2011 at 1:20 am #32971
Looks like the file you are trying to stamp is corrupt or the URL is incorrect.
Can you please share the URL of the PDF file that you are trying to stamp?May 31, 2011 at 5:37 pm #32972
You were right, the file was corrupted.
I replaced the file and everything is working now.
Thanks!July 8, 2011 at 2:46 am #32973
Sorry, but I’m still getting the same Error Message:
FAILURE :An error occured while trying to stamp the file! Error details: Message: Cannot open ! Error Code: 1
I replaced the files and that allowed me to manually stamp the pdf files but when someone makes a purchase I still get this error message.
What else could be wrong?July 8, 2011 at 11:33 pm #32974
I have sent you an email to get site access so I can check it out.July 10, 2011 at 3:05 am #32975
Turned out that the URL you specified is wrong for this file (it’s missing the “www” in the URL)
When you specify the URL please make sure you use the EXACT SAME URL that you used when you tested the stamping using the manual stamping feature.March 25, 2012 at 3:53 pm #32976kairosMember
Error! Message: Cannot open /home/users/web/b1231/myserver/wordpress-installation-folder/wordpress-installation-folder/wp-content/uploads/pdf-stamper-sample-ebook.pdf ! Error Code: 1
After installing and activating PDF Stamper I get the above message when attempting a manual test stamp. The url for the pdf i’m using is correct because I’m able to view it in a browser, but it doesn’t match the location listed in the error above. The url above is listing the folder that houses the wordpress installation for this site twice and it doesn’t appear that way in my file directory. I.e., the error message above says:
When the actual file path is:
/wordpress-installation-folder/wp-content/uploads/pdf-stamper-sample-ebook.pdfMarch 25, 2012 at 11:28 pm #32977adminKeymaster
Go through this checklist which will help you (try checklist #9 first)
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