Encrypted File Returns Zero Bits

[gpdrums]

Hi! I love the plug-in and it seems to be working with the exception it returns the pdf e-book as zero bits. Obviously, this is a problem. We are using the plug-in with the Thesis theme–not sure if there are issues here.

[amin007]

Please check this post and let me know if it helps:

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

[jtribe]

Hi Amin,

I’m also coming across a similar issue – My estore offers audio files to download – there are about 70 so far and all of them download fine except for 4 of them – I’ve been quite baffled by it as it doesn’t seem to make sense – I’ve read your post above – I’ve checked for typing errors and the true urls work fine.

The only thing that I could think of is that the 4 files that have the zero bit thing, are are over 40MB in size – (between 40B and 70MB …all the others are smaller) – Could it be possible that file size is the cause of this, and if so if you know if anything can be done about it?

Many thanks

[amin007]

It doesn’t sound like a large file size issue. For a large file size it would usually download and when the server memory gets full it will kill the script thus the download will stop.

You can have a look at this URL for more info on this:

Selling Large Files with WP eStore

I am not sure if the somehow the format of these mp3 files in question are a little different. Can you try and split the file and see what you get?

[Author]

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