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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMemmber: login page appears (sometimes) for unprotected pages
Hello,
I use emember with WooCommerce.
Usually it works very well.
But sometimes, when I want to direct customers on my product payment page, they are redirected on the default emember login page (although the page is not protected).
Same thing happens when I type the url of my site +/wp-admin
I am redirected, from time to time, on the default emember login page.
The last case is not very important, but the first prevents potential customers from buying…
I also noticed that if I click one more time on the link (or if I type again the url) the requested page appears normally (in both previous cases).
(Protected pages are normally accessed via emember login page.)
Do you have any idea of what’s going on?
Thank you for your help!
Our plugin never automatically redirects like the way you explained. This is coming from another plugin or addon you have on this site. Or an option/feature you enabled on this site.
First do the following test to see if it coming from an option of eMember plugin or another plugin. Only keep emember active then go to the products page to test:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
Let me know what you find.
Thank you for answering.
However it’s going to be difficult to do that as the problem is not happening each and everytime.
Plus I have a good deal of plugins to test.
If I find a solution, I’ll let you know.