eMemeber – WP Role question when using the upgrade shortcode

[gmangesh]

When I use this shortcode [wp_eMember_upgrade_membership_level_to level=2]-

I get the right membership level in eMember. However the WordPress role for that user changes to blank. I can see that by going to edit users in the WP dashboard.

However when I edit the member and just hit ‘Save’ the WordPress role then gets properly updated.

Any idea what’s happening?

Thanks

[wpCommerce]

Hi, What is the “Default WordPress Role” for your membership level 2?

Do you have the “Preserve WordPress User Role” option unchecked? (It’s under WP eMember->General Settings->WordPress User Integration Settings section)

What version of WP eMember are you using?

[gmangesh]

version; WP-eMember is 8.1.9

Do you have the “Preserve WordPress User Role” option unchecked? (It’s under WP eMember->General Settings->WordPress User Integration Settings section)

I do not see this option.

What is the latest version

Here is my scenario.

1. The default WordPress role for membership level is set to ‘yellow-group’

2. A user whose role is currently set to ‘gen-mem’ logs in and clicks on the [wp_eMember_upgrade_membership_level_to level=2].

3. I see that this user now gets the membership level 2.

4. However when I check the user role in the WordPress Dashboard/user it is set to ‘none’

5. If I select this member from eMember/members and just hit the ‘Save Member Info’ without changing anything. The WP role gets changed from ‘none’ to ‘yellow-group’

So it appears that ONLY when I use the short code the WP role does not get set.

[gmangesh]

Ok I updated my version and now it works.

Thanks for giving me the clue

[Author]

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