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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eMembership product works but the billing on it wont renew.
Tagged: eMember, estore, recurring billing
I have a estore and emember plugin. I set up a recurring membership (I created a product with the estore plugin) I tested it on a couple of people, and everything seems to work. But, the membership fee didn’t renew after a month. I set it up to renew every month. I tested it at $2.00
I went to the “Subscription/Recurring Payment Specific Settings (Click to Expand)” section.
Under “Recurring Billing”
I put 2.00 in the “Recurring Billing Amount”
I put 1 per month in the “Recurring Billing Cycle”
I put 0 in the “Recurring Billing Count” as it says to leave blank or put in zero if you want it to continue to recur until canceled.
Is there something that I should add or change that can maybe fix the problem?
Which shortcode are you using to represent the purchase button? Can you post a link to the page where you have your buy button for membership purchase?
Which of our documentation did you follow to create this button?
Here is the shortcode that I’m using
[wp_eStore_fancy_display id=66 type=1 style=4]
Here is the page that you join on.
[http://freeyourmindonline.net/ebookstore/vip-club/]
This is the documentation that I used.
I also have an affiliate program set up that pays 50% commission. It worked fine also when I tried it. The billing just didn’t recur.
You are using a wrong shortcode which creates an add to cart button instead of a subscription button.
Please read the subscription button creation documentation for the explanation of how to create a subscription button (there is a video tutorial for it too):
http://www.tipsandtricks-hq.com/ecommerce/how-to-add-a-subscription-button-for-recurring-payment-400