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eMembership product works but the billing on it wont renew.

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eMembership product works but the billing on it wont renew.

Tagged: eMember, estore, recurring billing

  • This topic has 3 replies, 2 voices, and was last updated 12 years, 5 months ago by Peter.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • January 3, 2013 at 10:04 pm #8258
    masonmt2001
    Member

    I have a estore and emember plugin. I set up a recurring membership (I created a product with the estore plugin) I tested it on a couple of people, and everything seems to work. But, the membership fee didn’t renew after a month. I set it up to renew every month. I tested it at $2.00

    I went to the “Subscription/Recurring Payment Specific Settings (Click to Expand)” section.

    Under “Recurring Billing”

    I put 2.00 in the “Recurring Billing Amount”

    I put 1 per month in the “Recurring Billing Cycle”

    I put 0 in the “Recurring Billing Count” as it says to leave blank or put in zero if you want it to continue to recur until canceled.

    Is there something that I should add or change that can maybe fix the problem?

    January 3, 2013 at 10:36 pm #52774
    Peter
    Member

    Which shortcode are you using to represent the purchase button? Can you post a link to the page where you have your buy button for membership purchase?

    Which of our documentation did you follow to create this button?

    January 4, 2013 at 5:28 pm #52775
    masonmt2001
    Member

    Here is the shortcode that I’m using

    [wp_eStore_fancy_display id=66 type=1 style=4]

    Here is the page that you join on.

    [http://freeyourmindonline.net/ebookstore/vip-club/]

    This is the documentation that I used.

    WP eMember and WP eStore Integration for Membership Payment

    I also have an affiliate program set up that pays 50% commission. It worked fine also when I tried it. The billing just didn’t recur.

    January 4, 2013 at 10:59 pm #52776
    Peter
    Member

    You are using a wrong shortcode which creates an add to cart button instead of a subscription button.

    Please read the subscription button creation documentation for the explanation of how to create a subscription button (there is a video tutorial for it too):

    http://www.tipsandtricks-hq.com/ecommerce/how-to-add-a-subscription-button-for-recurring-payment-400

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