Tips and Tricks HQ Support Portal › Forums › WP eMember › eMembers – email already taken error while renewing and upgrading subscription
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November 20, 2014 at 10:36 am #11808wampsolutionsMember
Hi dear,
I am having problem with membership upgradation or renewal. I am not using paypal or payment gateway but I am using my own scratch code system for payment.Users will purchase scratch card and will enter coupon code on following link
[http://understandquran.co.in/sign-using-coupon-code.html?q=/member-signup.html]
after validation of coupon codes in template I redirect them to respective registration pages developed by generating registration form with short codes.
The problem is when anyone tries to renew / upgrade (I have given the above mentioned url for upgradation and renewal) the payment system goes in the same way with coupon code,but at registration page they gets an error “email id and username is already taken”.
your kind help will be appreciable.
Thanks in Advance
November 20, 2014 at 3:21 pm #66909wzpModeratorI am not using paypal or payment gateway but I am using my own scratch code system for payment.
Does this mean that, instead of using one of the payment gateways, you are using your own payment gateway, that you got from someplace else?
November 20, 2014 at 6:15 pm #66910wampsolutionsMemberI dont have online payment system.No gateway or PayPal integration.
What I did is I made a scratch code system ( Like mobile recharge vouchers). After scratching the voucher the user will get scratch code and they will use it on my website to register.
and I crosscheck that scratch code by using php template and redirect user to the registration page (I have created registration pages by using short codes).
Now I have problem with renewal and upgradation.
I am redirecting the logged in user to the same page for renewal or upgradation [http://understandquran.co.in/sign-using-coupon-code.html?q=/member-signup.html], but here same flow for upgradation or renewal not working and users are getting the error “Username and email ID is already taken.
I want to make renewal/upgradation system for my payment system.
plz help me out in this regard.
If there is no provision in plugin for this than plz tell me how to get the current reference of the user from session and how I can upgrade the user directly through database(please give me reference of tables and columns involved in it so that I can do it manually).
Thanks in Advance…
November 21, 2014 at 10:26 pm #66911adminKeymasterA user can only register once on your site (so you can’t send them again and again to the registration form). Have a look at the following documentation to learn how the membership upgrade process works:
In your case, you could send them to a page where you have created a button using the shortcode explained here (that way, the user won’t try to register again):
https://support.tipsandtricks-hq.com/forums/topic/how-to-upgrade-membership-level-using-a-shortcode
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