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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – two membership levels not working with conditional menus
Hello!
I want to create two members-only groups for my customers, say A and B. If one customer subscribes to A I was able to make a conditional menu for him to see the A group page, and the same for the B. But if the user is inscribed in both groups, the conditional menu is not working, and it shows only the A page.
For the conditional menus I’m using Nav Menu Roles, and it asks me which “levels” can see a specific item in the menu, but, as I said, it is not working when a user is with both levels at WpEmember settings.
BEST
How are you checking the member’s primary level and additional levels in eMember? If you are not retrieving his additional levels correctly then you will only see his primary level.