eMember – track account renewals

[clearscopedesign]

Hello,

Is there any way that we can track how many people are renewing their accounts, and/or how many people are not renewing their accounts?

Thank you!

[wzp]

There is no automated way to track “churn rate” in the plugin, because churn rate is more of a subjective, than an objective metric; meaning it’s hard for everyone to agree on 1 way to measure it.

[clearscopedesign]

Well, is there any way that we could track how many people have paid for an account renewal over the course of a particular amount of time?

Wouldn’t (renewal payments / month) be an objective metric?

[clearscopedesign]

We think it would be very useful to have just some basic tracking info with eMember. Perhaps if it were simplified it could be possible?

Would it be possible to implement a tracking option to see these 2 numbers, over the course of 30 days:

1. How many accounts have been renewed

2. How many accounts have expired

This would give some valuable info in itself.

[Author]

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