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emember stats + emember captcha interferes with widget display

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › emember stats + emember captcha interferes with widget display

Tagged: captcha

  • This topic has 13 replies, 2 voices, and was last updated 9 years, 7 months ago by Rikk03.
Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • September 11, 2015 at 2:35 am #13054
    Rikk03
    Member

    I have many of your plugins and addons, recently i have had problems with a new child theme and the display of widgets. Only the Widget title is displayed.

    After eliminating all other possibilities I found that the two following plugins cause the problem.

    emember stats + emember captcha interferes with widget display.

    It might be a CSS conflict or something else – you would know better than I.

    Please point in in the right direction

    September 11, 2015 at 5:59 am #71329
    Rikk03
    Member

    That is they both interfere with the theme individually. If either is activated only the widget title appears. So its likely something these plugins have in common.

    Oh Yes – I have the latest versions, I updated to check if the new versions worked – nope.

    September 11, 2015 at 7:09 am #71330
    admin
    Keymaster

    Can you post a link to the page where I can go and see the issue? Does it happen of all widgets or just one particular widget?

    September 11, 2015 at 9:58 am #71331
    Rikk03
    Member

    All of the widgets are affected.

    Nothing to see, the widgets are fine if both the plugins are deactivated.

    The website is in offline mode.

    September 11, 2015 at 12:25 pm #71332
    Rikk03
    Member

    Using google chrome to inspect element shines a light on the issue.

    #sidebar h3 {

    color: #444444;

    font-family: Roboto, sans-serif;

    font-weight: normal;

    font-size: 18px;

    }

    This is crossed out when the plugins are active.

    It also interferes with this plugin

    Layered Popups Add-On – Side Tabs (the side tabs do not appear).

    Also

    Options Framework plugin https://wordpress.org/plugins/options-framework/

    Somehow your plugins are over-riding all these, – blocking stuff.

    September 12, 2015 at 1:17 am #71333
    admin
    Keymaster

    What happens if you deactivate the stats plugin? Do you still see the same issue without the stats plugin?

    September 12, 2015 at 3:30 am #71334
    Rikk03
    Member

    I thought I had make that clear.

    Both the stats and the emember CAPTCHA cause the same symptoms. If i deactivate the stats plugin the problem stops (assuming that the Captcha plugin is also not active)

    September 12, 2015 at 4:46 am #71335
    Rikk03
    Member

    Both plugins cause the problem independently. Even the content of text widgets are blocked.

    September 12, 2015 at 1:07 pm #71336
    Rikk03
    Member

    The critical change in how the style sheet is read by the browser is as follows.

    Before the plugins are activated

    user agent stylesheet (inherited from another element)

    div {

    display: block;

    }

    After the plugins are activated this is no longer present

    There are other changes too however this is the critical one preventing the widgets from displaying. What is it about your plugins that causes the removal of this!!

    September 12, 2015 at 11:55 pm #71337
    admin
    Keymaster

    I can’t see anything that would cause this weird behavior. Do you see it even when you switched to a default WordPress theme?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    September 14, 2015 at 7:04 pm #71338
    Rikk03
    Member

    Hi,

    No its only this one theme.

    Tried it with several default WP themes and they showed fine. I have 80 or so plugins however I have deactivated them all and clearly identified your two plugins as the culprit.

    All the other plugins work fine.

    September 15, 2015 at 1:26 am #71339
    admin
    Keymaster

    Yeah that is not something I can solve unfortunately. If I could see an issue in the code then I can sort something out but this is more of a conflict type issue. That theme won’t work with those two addons.

    October 16, 2015 at 2:37 pm #71340
    Rikk03
    Member

    Hah, just noticed this is missing in the HTML when the emember captcha and emember stats are active.

    This displays at the very top when plugins are not activated

    <!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Transitional//EN” “http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd”&gt;

    Also

    <head profile=”http://gmpg.org/xfn/11″&gt;

    is just

    <head> when the plugins are active

    Could this explain the plugin issue? How could your plugins be causing this change?

    October 16, 2015 at 8:48 pm #71341
    Rikk03
    Member

    OK, so I compared the source html ….. its the same, so it has to be the css, something is effecting the source display.

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