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Hello. I want to protect my entire site and just have the join us page showing to visitors. I have enabled site wide protection and put in the URL to exclude. When I refresh, log out and then go to my site I get just a white page. But seeing as I’ve excluded the join us page shouldn’t this page be visible to visitors? If so what thoughts on making that happen? Thanks.
Please post a link, and instructions, on how to reproduce the problem.
You don’t need to exclude your join us page for the sitewide protection feature. It will be excluded by the plugin automatically:
Hi, yes I understand that the join us page will be excluded automatically, and I’ve read the above how to guide, and still the join us page isn’t being excluded. What I get is a blank white page – where the site isn’t being loaded.
What do you mean by post a link and instructions on how to reproduce the problem? You want to see the website where it isn’t working?
I have protected all the pages and posts separately from the site wide protection – is this correct?
Otherwise I am at a loss. Any help is much appreciated as I would like to use this on the site.
What do you mean by post a link and instructions on how to reproduce the problem? You want to see the website where it isn’t working?
That is exactly what we mean.
You have got some major CSS issues and conflicts going on this site. Please do the following test to see which plugin or theme is causing it:
https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin
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