Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eMember Reset Debug Logs only resets cronjob.txt file

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember Reset Debug Logs only resets cronjob.txt file

  • This topic has 1 reply, 2 voices, and was last updated 5 years, 10 months ago by admin.
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • August 25, 2019 at 11:27 pm #15528
    adminwvgs
    Spectator

    To reproduce, make sure all 3 debug log files have log entries. Go to eMember->Settings->General Settings and scroll to the bottom of the admin page. There are 3 debug files with a reset button that says “All of the above debug log files are “reset” and timestamped with a log file reset message.” Press the button and only the eMember_debug_cronjob.txt file actually gets cleared so it contains only the reset log entry. The other 2 files (eMember_debug.txt and ipn_handle_debug_eMember.txt) are unchanged with no reset message and all the original log entries!

    August 26, 2019 at 12:10 am #79836
    admin
    Keymaster

    That is an effect of caching on your site. Those files are getting cached. Please contact your hosting provider and request them to fully empty the cache.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ