eMember – require additional info before members can renew

[THayes]

I’m using WordPress 4.2.2 and WP eMember v8.9.4.

I have two questions:

1. Can I require or force existing members to update their profile before they can renew their membership?

2. Is there a way to be notified when someone renews their account?

Thanks in advance for your help!

[wzp]

What counts as a renewal? If they purchased a “good till canceled” subscription, it’s just a recurring payment, and you have no further say in the matter (the payment contract is legally between them and the payment processor). If they purchased a “fixed term” membership, the site has to be compelling enough for them to want to signup again; and provide any additional information.

Perhaps, what you could do instead, is add the following verbage to your website terms and conditions:

• Profiles are a record of information, associated with each registered user. User profiles are subject to periodic audits, to determine their validity. Registered users may be asked to confirm, provide, update, remove or correct information contained in their profile. Failure to reasonably comply may result in the revocation of a user’s login credentials without notification or recourse. My_Website has the implicit right to access, update, correct or moderate information contained in a user profile at any time.

[THayes]

That was great advice. Thank you!

[Author]

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