eMember renewals related two questions

[acekin]

I got the updated version, thank you. It will certainly make my life much easier, thank you.

Cemal

[avidly]

I see that there’s a solution for the OP’s question 1:

1. The first issue occurs when a member renews the membership using PayPal before the expiration date, say 10 days earlier. Instead of extending the membership for another 365 days from the actual expiration date, eMember sets a new “Membership starts” date which shortchanges the member, in this example by 10 days. Is it possible to add 365 days to the existing membership? I have not been able to find a setting in the options.

I’m having the same issue and am wondering what the solution is. I’m offering membership levels that expire every 1, 3, or 5 days (no automatic billing, they can renew if they want). The problem is, if someone buys a 5-day membership, but pays again on day 3 into the membership, I’d like eMember to add the additional days to the current remaining active time and not shortchange the member with a new “membership starts” date.

Is that what the “stacked” membership checkbox is for? Or is there another solution?

Thanks.

[admin]

eMember has been updated to work that way. It will add any remaining number of days to the current access plan.

What version of eMember are you using? What are you using to accept the membership payment? eStore or direct PayPal buttons?

[avidly]

Thanks Admin for confirming that eMember has been updated to add any remaining number of days to the current access plan.

I’m using eMember v8.3.0 with eStore v6.9.1.7. I’m using eStore (connected to Paypal) to collect payments.

Just to confirm, to use this feature, is it simply checking the two boxes in:

Enable Secondary Membership:

Enable the ability to assign multiple membership levels per user.

When a member’s primary level expires, automatically set one of the non-expired secondary level as his primary level.

Thank you!

[admin]

Those checkboxes doesn’t have any association with this *other* feature.

This is how the other feature works and it is there by default (no checkbox is required). Whenever you have a “Fixed length” membership level and one of your members renews early, it will simply add the new *number of days* on top of the remaining *number of days*. Previously, it used to only add the new *number of days* granted by the new payment.

[Author]

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