eMember receiving error – Fatal error: Out of memory when I try to install

[robhartley]

receiving Fatal error: Out of memory (allocated 39845888) (tried to allocate 1757793 bytes) in /homepages/45/d100216594/htdocs/wsb3626104701/wp-includes/wp-db.php on line 925

using page lines plugin and php 7.0. 1&1 server

Wordpress version 3.8.13

[wzp]

1. Your version of WordPress is severely outdated. Please consider upgrading to the latest version before proceeding.

    

2. Try using Filezilla to install the plugin, instead of the WordPress plugin manager:

   https://www.tipsandtricks-hq.com/using-filezilla-ftp-client-for-your-wordpress-site-6566

    

[admin]

Your server is running out of PHP RAM memory. So you won’t be able to add new plugins to it unless you increase your PHP RAM memory limit. Contact your hosting provider and ask them to increase your PHP memory limit. Then install the plugin and you won’t see this issue.

Also, you must upgrade your WordPress to the latest version (as pointed out by @wzp).

[robhartley]

Thanks, i will try these things

[robhartley]

HI,

Okay, i have upgraded my 1&1 account and now have 3GB of PHP Ram.

I have updated to wordpress 4.4.2

PHP 7. Everything working fine up to that point.

i do a manual install of plugin through FTP.

all plugins are disabled before i try to activate emembers

i now get this message when i try to activate the plugin

Fatal error: Out of memory (allocated 33554432) (tried to allocate 430080 bytes) in /homepages/45/d100216594/htdocs/lisawsb3626104701/wp-includes/functions.php on line 434

[admin]

Make sure the PHP Memory limit in the config is set higher. Just because your machine has memory doesn’t mean that PHP can use it (unless the PHP config file is updated).

You shouldn’t have to know any of this. You should just show the following error to your hosting provider (which is a memory error) and they should know what to do:

Fatal error: Out of memory (allocated 33554432) (tried to allocate 430080 bytes) in /homepages/45/d100216594/htdocs/lisawsb3626104701/wp-includes/functions.php on line 434

If your hosting provider doesn’t even understand this very simple memory error and fix it on your server then that makes me worried about their capability. I would probably even look at going to a different hosting provider who has the tech expertise to understand memory errors better.

Tell them that you are getting the out of memory error when the PHP application is executed. So the PHP memory limit needs to be checked and corrected in the server config.

[robhartley]

I’ll give that a try

[robhartley]

Just wanted to give everyone an update on this. I managed to get the plugin working by contacting 1&1. They asked me to make these changes which worked.

Thank you for contacting us.

We understand, please make sure to update your php.ini file on your webspace. Please update the following codes below on the php.ini file:

upload_max_filesize = 60M;

post_max_size = 60M;

memory_limit = 60M;

[wzp]

For eStore, we recommend a PHP memory limit of 256M.

[Author]

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