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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Problem when importing csv comma with accent in Member Bulk Import
WordPress Version : 4.3.1
Wp eMember Version : v8.9.5
eMember Member Bulk Import Version 1.2
WP eStore Version 7 2 5
Hi,
When I want to import my csv with comma with the Member Bulk Import plugin, there is a problem of accents (I’m french) and the members just does not import at all.
What can I do ?
Thanks
What happens if you import that same CSV file using PHPMyAdmin tool?
The following tutorial will teach you about this tool (if you don’t know it already):
Hello,
Thanks for the fast answer and the tips, I’ve just imported the csv and it seems like it does not work either.
The word where and accent appears (e.g: Montréal) displays only the letters before the accents : Montr
Then, it does not take into account the Membership level (left blank) and I have a problem with the Expiry Date field during the importation (phpMyAdmin says that the name is not good but I put Membership Expiry has mentionned in the template I’ve downloaded and tested lots of other name…).
What do you propose ? Thanks.
Thanks for the fast answer and the tips, I’ve just imported the csv and it seems like it does not work either.
The word where and accent appears (e.g: Montréal) displays only the letters before the accents : Montr
It sounds like there is a mismatch between the character set used by the CSV file, and the database. Is the CSV file encoded with UTF-8?
[http://stackoverflow.com/questions/4245300/phpmyadmin-import-csv-with-symbols]
Is your database tables UTF-8 formatted?
Hello,
It was actually a bad encoded file…
I had to open the csv in Notepad, make the conversion and replace every ; by a comma…
It’s not very handy but it works now. WOUH !
Thanks everyone, now I have to deal with a reset password mail not received…
See you in another topic maybe !