eMember – paypal payment skipped problem

[jmfee]

Hi,

If my client paypal payment skipped. eMember automatically deactivate the account of the subscriber. But after 5 days, paypal automatically try to renew my subscriber payment and if succeed. The subscriber membership is still deactivate. What is my setup for emember if paypal success the recurring billing after 5 days of skipped.

Thanks

[admin]

emember deactivates a profile as soon as it fails to receive a payment on time. How many of these do you get roughly?

[jmfee]

Usually atleast 1 to 2 per day. And after 5 days paypal will retry. If paypal successfully renew, emember will not automatically reactivate the member. So I need to manually reactivate it. Is there a way for emember to automatically reactivate members as soon as their paypal success.

[wzp]

At this time, if a member “corrects” the payment issue; eMember does not automatically reactivate the account:

https://support.tipsandtricks-hq.com/forums/topic/inactive-member-notification-when-paypal-fails-on-renewal#post-61130

[jmfee]

OK, will jsut wait for plugin updates for this.

Thanks

[Author]

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