Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – PayPal Instant Payment Notification Warning
- This topic has 5 replies, 3 voices, and was last updated 12 years, 7 months ago by cdsooy.
-
AuthorPosts
-
April 24, 2012 at 2:31 pm #6165cdsooyMember
Email message from PayPal – Message error:
____________________________________
Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing:
http://www.cohcaonline.org/wp-content/plugins/wp-eMember/ipn/eMember_handle_paypal_ipn.php
If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account.
Thank you for your prompt attention to this issue.
_________________________________________
wordpress version: 3.3.2
eMember version: 7.9.0
April 25, 2012 at 12:18 am #44391adminKeymasterThis means your server is blocking the IPNs sent by PayPal. This post will explain in details:
https://support.tipsandtricks-hq.com/forums/topic/ipn-sent-to-wp-estore-are-failing
April 26, 2012 at 3:46 pm #44392cdsooyMemberI’ve contacted the hosting company, they indicate that their are not blocks on the account. I’ve reinstalled the plugin (suggested by the hosting co.).
I am receiving a http 500 error.
Any further suggestions? This all began on April 9th.
April 26, 2012 at 11:11 pm #44393PeterMemberHi,
An http 500 error is an internal server error.
This is something which your hosting provider must fix.
Please see this post for more info:
https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error
April 26, 2012 at 11:20 pm #44394adminKeymasterThat means something on your server changed on the 9th. You may have added new plugins which is contributing to it or your hosting provider may have upgraded some software on the server. You may be thinking there is something wrong in the eMember plugin but the plugin is not even receiving the IPN because something on your server is blocking it. If you read that other post I shared with you before you will see that all the other users who faced this same issue found that it was either the server or there was a plugin they installed that was blocking the IPN.
There is an easy test you can do that will give you clarity as to where the problem actually lies…
Temporarily deactivate the plugin (you don’t need to use this plugin to test if PayPal can send the IPN through to your server). Simply try sending the IPN to your home page using the Sandbox IPN sending tools and see if it can send it the IPN successfully to your site. If the sandbox IPN sending tool says that is failed to send the IPN then you know where the problem lies. I just tried to send an IPN to your site and it failed.
This post will explain the internal serve error:
https://support.tipsandtricks-hq.com/forums/topic/error-500-internal-server-error
April 27, 2012 at 12:43 pm #44395cdsooyMemberSuccess! It was Contact Form 7 v. 3.1.1. I upgraded it to 3.1.2 and and IPN Test goes through fine now. Thank you for your patience on this matter.
Regards.
-
AuthorPosts
- You must be logged in to reply to this topic.