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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – not seeing members or membership level after backup import
Tagged: Backup, cannot see members, import
I’ve imported a blog with Backupbuddy from localhost to my hosted site, but now eMember cannot see the membership levels or the members. It shows no membership levels (I can see them in the database) and produces an error when I try to recreate them (not surprising, ’cause they already exist in the database).
I’m using eMember 8.5.7 and the latest WordPress version. I’ve re-installed the plugin but it made no difference. What can I try to get it working?
I’ve solved the problem. The datatables required by eMember (and eStore) were created with all lowercase names on localhost and transferred to the hosted database like that. The plugin was looking for wp_eMember… not wp_emember… I suppose on the Windows Wamp localhost it did not matter. In any event, I renamed the relevant datatables with phpmyadmin, and all is working again.
(I picked up the problem seeing apparently duplicate datatable names after re-activating the plugins.)