eMember – not saving name from eStore

[markbeasley]

Membership product is in eStore. eStore transaction shows customer first and last names, and email address.

A new membership is created successfully in eMember, with a user name and email address.

The problem is that the first name and last name noted in eStore is not being saved to the eMember record.

I have been through the settings, troubleshooting, and forum, but can’t figure out why the names are not being saved.

Please help!

[wzp]

Personally Identifiable Information (PII) is kept separately between eStore and any other user/membership systems. It is up to the registering member, who may not necessarily be the purchaser of the membership, to provide PII during the registration confirmation process.

https://support.tipsandtricks-hq.com/forums/topic/estore-can-customer-name-and-email-be-stored-in-wp-user

[markbeasley]

I didn’t realize this was done on purpose, but I understand why.

I thought that since I was getting part of the info but not all, I had missed something in the settings.

Thanks,

Mark

[Author]

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