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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Not able to log-in
I set up and configured eMember today. I set up a protected member level and then protected the pages I wanted to protect. When I tried to view those pages, I was then asked to log-in to by the site even though I was logged in as the WordPress admin.
I set it up so that my WordPress admin details would be added to the Members section. However, when I type in my name and password, nothing happens. The page simply reloads and I see the form again.
I also tried custom adding a new member profile using a different email address, but the same thing happens. Also, when I try to manually add an activation link to myself, nothing happens either.
Both profiles show up as active in the “Members” section, so I don’t know why this is happening
I was then asked to log-in to by the site even though I was logged in as the WordPress admin.
The WordPress account login is seperate and distinct from the eMember login. You must also be logged into eMember, using an eMember account; that has the privileges you want to use.
I set it up so that my WordPress admin details would be added to the Members section. However, when I type in my name and password, nothing happens.
You must either log into eMember, using the admin account; or else have eMember configured to automagically log you into eMember, when you also log into WordPress.
The following page will be helpful for you:
Thanks but this has not solved my problem. I still cannot get past the eMember log-in screen regardless of which account I try to sign in with/
I will jump on your site and take a look. I have sent you an email for it.