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eMember – No Login Email When Adding Manual Members

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – No Login Email When Adding Manual Members

Tagged: manual members, no login email

  • This topic has 2 replies, 2 voices, and was last updated 12 years, 3 months ago by Garland Coulson.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • January 21, 2013 at 6:09 pm #8382
    Garland Coulson
    Spectator

    For a web site I am working on, no email seems to go out when manually adding a new member. Here is the debug log.

    [01/21/2013 5:47 PM] – SUCCESS :Creating WP User using single site API. User ID: 6

    [01/21/2013 5:47 PM] – SUCCESS :===> Performing autoresponder signup if needed (member was added via admin dashboard) <===

    [01/21/2013 5:47 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.

    [01/21/2013 5:47 PM] – SUCCESS :End of membership level specific autoresponder signup.

    [01/21/2013 5:47 PM] – SUCCESS :Performing global autoresponder signup if specified.

    [01/21/2013 5:47 PM] – SUCCESS :End of global autoresponder signup.

    [01/21/2013 5:48 PM] – SUCCESS :Creating WP User using single site API. User ID: 7

    [01/21/2013 5:48 PM] – SUCCESS :===> Performing autoresponder signup if needed (member was added via admin dashboard) <===

    [01/21/2013 5:48 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.

    [01/21/2013 5:48 PM] – SUCCESS :End of membership level specific autoresponder signup.

    [01/21/2013 5:48 PM] – SUCCESS :Performing global autoresponder signup if specified.

    [01/21/2013 5:48 PM] – SUCCESS :End of global autoresponder signup.

    I did install the plugin to test WordPress email as recommended in another post and I did receive the emails from that plugin test.

    The emails are not in my spam or deleted folders.

    Any thoughts?

    January 21, 2013 at 11:27 pm #53250
    admin
    Keymaster

    Go to eMember settings -> Email Settings -> Registration Complete Email section. Now check the following option:

    Send Email to Member When Added via Admin Dashboard

    By default email isn’t sent for that because the member addition via admin dashboard is usually for maintenance purpose and admins don’t like to send emails for back end operation.

    January 22, 2013 at 5:05 pm #53251
    Garland Coulson
    Spectator

    Thanks, that seemed to solve it. I just assumed since I ticked the notification message that it would send – didn’t know there was a second spot to enable it.

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