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eMember – Migrating paypal accounts

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › eMember – Migrating paypal accounts

  • This topic has 4 replies, 2 voices, and was last updated 10 years ago by wzp.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • April 16, 2015 at 12:17 pm #12514
    xberg
    Participant

    Hi,

    I need to change paypal accounts to bill new users.

    I already have subscribed users that are paying monthly subscriptions.

    What is the recommended process to migrate to a new paypal account. I potentially could live with keeping the current paypal account for current users (not ideal) if necessary. I want to make sure that eMember is able to receive information from both paypal accounts of continued membership payment.

    Or perhaps there is a way to migrate current members to the new paypal?

    thanks!

    April 16, 2015 at 11:18 pm #69615
    wzp
    Moderator

    As long as all (up to 8) email addresses are associated with the same PayPal account, existing subscriptions should not be affected:

    https://support.tipsandtricks-hq.com/forums/topic/estore-change-of-pay-pal-address

    Or are you talking about entirely DIFFERENT PayPal accounts, with different email addresses?

    April 17, 2015 at 3:07 pm #69616
    xberg
    Participant

    Hi,

    I am not using eStore to manage my eMember subscriptions.

    I am indeed talking about a completely different paypal account.

    My current paypal account is a personnal acccount and I must move new purchases to my business account and ideally migrate existing accounts to the new one as well if possible.

    April 17, 2015 at 3:16 pm #69617
    xberg
    Participant

    The link you pointed me to is actually interesting: I cannot transfer subscriptions to another paypal account.

    https://xenforo.com/community/threads/paypal-subscriptions-cannot-be-transferred.73176/

    So this rules out migrating existing users.

    What about new users? How would I manage these while I have in effect 2 paypal accounts charging users (1 for current users recurring subscriptions and 1 for new users).

    April 17, 2015 at 8:20 pm #69618
    wzp
    Moderator

    You can only use ONE PayPal account at a time, with the plugins.

    You could upgrade your personal account to a business account, and then use one email (account) alias for the business and the other for your personal use. That way, the “old” subscriptions would continue using the original email address.

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