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eMember member export – some custom fields not exported.

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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember member export – some custom fields not exported.

  • This topic has 7 replies, 3 voices, and was last updated 10 years, 1 month ago by credos.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • June 12, 2015 at 2:15 am #12764
    credos
    Member

    (We are testing our bulk member csv imports by exporting member data using “Export All Member info” in Manage members tab and comparing with the import file.

    Looking at the resulting csv file, some custom fields do not get exported, some do.

    However the missing custom fields data is getting imported, when I look at individiual member data in WordPress/eMember, it just doenst seem to be included int he export.

    Are their possible header format issues for the custom fields that may prevent their inclusion in the export? Or a setting elsewhere that affects what gets exported.

    Any help appreciated.

    Rob

    June 12, 2015 at 2:20 am #70439
    credos
    Member

    Actually quite a few of the custom fields are missing.

    June 13, 2015 at 11:27 pm #70440
    admin
    Keymaster

    Try the following tool if you want to export and then use those data to import again:

    http://www.tipsandtricks-hq.com/how-to-easily-import-or-export-any-of-your-wordpress-database-content-using-phpmyadmin-3415

    June 17, 2015 at 3:28 am #70441
    credos
    Member

    Hi

    This is fine but I cant expect my client to use phpmyadmin when they need to export member data to work qith, which they’ll be doing daily.

    According to this post eMember should be exporting all fields including custom fields to csv:

    eMember – Export members information with custom fields

    Is this not the case?

    June 18, 2015 at 4:58 am #70442
    admin
    Keymaster

    Yes it exports the custom fields created by the core plugin. But are you using the form builder addon by any chance?

    June 18, 2015 at 8:53 am #70443
    credos
    Member

    Yes we are using the form builder plugin. Is that affecting the export?

    June 18, 2015 at 11:31 am #70444
    wzp
    Moderator

    Is that affecting the export?

    Yes, because those custom fields “live” in a separate database table. The export function of the main plugin only exports custom fields contained in the main membership table.

    June 18, 2015 at 10:25 pm #70445
    credos
    Member

    Thank you, I deactivated the Form Builder plugin and the custom fields are now included in the csv members export.

    Appreciate your assistance.

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