eMember – Manual add member then send registration completion, but link doesn't

[DanStratton]

Am at a conference selling products that come with a membership to the companion site. As I sell, I am manually going in after the sale to set up the new customer. I use eMember -> Member -> Add/Edit Member to create them. So, I create a user name, password and email address. I then go to Admin Functions and generate an email registration completion link. The email contains a link that, when followed, goes to the webpage but an error is reported. The error is: “Error! The unique registration code you used in the URL has already been used or it is invalid!” No one could have used it because I just generated the email to myself (I’m testing things). What am I doing wrong?

[admin]

When you enter a member manually from the admin, the registration is fully complete. You can’t go to the admin function and send a “Prompt to complete registration” email for that user (since the account is already complete and ready to be used).

I think you are just looking to notify the user that their account has been setup. Go to the email settings menu of the plugin then check the following option and save the settings:

Send Email to Member When Added via Admin Dashboard

The plugin will send the standard registration complete email when you add them via the admin side.

[DanStratton]

Awesome. Thank you! That was the missing piece. Life is happy happy! These plugins are terrific. I can’t believe how much time I have saved and how much more professional it has made our site. Thank you.

[Author]

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