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eMember – manage content protection doesn't display any pages or posts

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – manage content protection doesn't display any pages or posts

Tagged: General Protection, protect by category

  • This topic has 5 replies, 2 voices, and was last updated 11 years, 8 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 1, 2013 at 9:17 am #9604
    ramona
    Participant

    I created two levels (all access is checked). Then I went to the “Manage Content Protection” tab in order to define “General Protection” (I like to protect content by category). But the list of pages, posts, comments … is missing. The same happens with membership levels instead of “General Protection”. I tested it with different browsers.

    WP 3.6, multiuser installation (eMember only activated in 1 blog), eMember 8.7.2,

    all other plugins updated

    September 2, 2013 at 1:42 am #57511
    admin
    Keymaster

    Did you try hitting the “F5” key to do a force refresh in the browser while in that menu? WordPress has introduced a JS issue in WP3.6 which has been causing a few JavaScript related issue. It is supposed to be fixed in WP3.6.1

    I will investigate it more today and post an update

    September 2, 2013 at 2:28 pm #57512
    ramona
    Participant

    Thanks you, you are right, sometimes I have problems with the WP JS. But here it is not the reason I suppose. I did some refreshes every day. Now I tested it on another installation. It is my old membership site where eMember was not active all the time. There it works well. Now I activated debug mode.eMember_debug.log is still empty.

    September 3, 2013 at 3:33 am #57513
    admin
    Keymaster

    okay since it is working on one site and not the other, it tells me that you have a conflict with one of the plugins that you are using. Can you please do the plugin test and report back?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    It is probably going to be one plugin that you are not using on your other site (where everything works).

    September 6, 2013 at 11:10 am #57514
    ramona
    Participant

    Thank you! I tested it now and had a look on your lists with plugins. I deleteed Maintenance Mode completely. I deactivated all other plugins but of course not WordPress MU Domain Mapping and eMember. With a minus (-) I mark the plugins that are not installed on the website where eMember works well.

    Here is a list of my active plugins:

    Antispam Bee

    AntiVirus

    Audio player

    Contact Form 7

    My Category Order –

    NoFollow Free

    Snitch –

    Subscribe To “Double-Opt-In” Comments

    WordPress MU Domain Mapping –

    WP-PageNavi

    XSD socialshareprivacy –

    WP-Memory-Usage –

    WP eMember

    WPtouch

    September 6, 2013 at 11:55 pm #57515
    admin
    Keymaster

    Okay but did you figure out which one was causing the issue? I mean which plugin makes the manage content production page in eMember to not work correctly?

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