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eMember- mailchimp not adding users to group

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember- mailchimp not adding users to group

Tagged: Mailchimp groups, mailchimp integration

  • This topic has 3 replies, 2 voices, and was last updated 7 years, 9 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • August 6, 2017 at 12:41 am #14147
    casasalsa
    Member

    Hello, Im having trouble having users added to my mailchimp groups when they are added to my system

    looking through the forum, I found this >. https://www.tipsandtricks-hq.com/wordpress-membership/wp-emember-and-mailchimp-integration-236

    but had no luck, I’m attaching mail chimp screenshots or my lists and groups as well as screenshots of my eMember settings

    Thank you in advance

    August 6, 2017 at 11:29 pm #76159
    admin
    Keymaster

    Please enable the debug option in the plugin. Then share a link to your registration page so I can check it.

    August 8, 2017 at 3:39 pm #76160
    casasalsa
    Member

    [http://casasalsaonline.com/tcreg/]

    here you go

    August 9, 2017 at 12:30 am #76161
    admin
    Keymaster

    At the moment the plugin is failing to find the listname (that you specified in the configuration) in your account. Its failing with the following error:

    [08/08/2017 11:11 PM] – SUCCESS :Checking list name : Casa Salsa Master List

    [08/08/2017 11:11 PM] – FAILURE :Could not find a list name in your MailChimp account that matches with the target list name: Casa Salsa Member List

    This usually happens if there is a typo in your list name. Please check your mailchimp account and confirm that the list name is correct. It is best if you copy and paste the list name.

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