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eMember login with 'Remember Me', logs out at the end of a session

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember login with 'Remember Me', logs out at the end of a session

Tagged: emember login, Logout, remember me

  • This topic has 3 replies, 2 voices, and was last updated 11 years, 6 months ago by mbrsolution.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • November 3, 2013 at 1:46 am #9948
    spacemarch2
    Member

    The problem is this: I login via eMember login and click ‘Remember Me’. I am logged in. Quit the browser and reopen the site. WordPress has remembered me and displays me as being logged in. However, if I visit a Member restricted page or the Edit Profile page, it requests me to log in again. Logging in again via eMember does allow me to access these pages.

    The problem is not such an issue for the Edit Profile page as it adds an extra layer or security, but is a problem for accessing the Members Only pages.

    eMember v8.7.9

    Relevant settings:

    Automatically Create WordPress User: Checked

    Automatically log into WordPress: Checked

    Automatically log into eMember: Checked

    November 3, 2013 at 3:26 am #58611
    mbrsolution
    Spectator

    Hello spacemarch2, when you say you quit the browser, Do you close the whole browser or do you close a tab?

    What browser are you using? What operating system are you running? Do you have cookies enable on your browser?

    Kind regards

    November 4, 2013 at 1:07 am #58612
    spacemarch2
    Member

    Yes, I mean quit the whole browser thus ending the session.

    I’m running Mac OSX 10.8.5 and I have tested in the latest versions of Safari, Chrome and Firefox. They all do the same thing.

    I don’t believe it’s a cookies thing as no other remember me function on any other site exhibits this behaviour, including WordPress sites. The ‘remember me’ function actually works for the WordPress login on this site (because I have the log in to WordPress option checked in the eMember settings), it’s just the eMember login which logs out at the end of a session.

    November 4, 2013 at 3:03 am #58613
    mbrsolution
    Spectator

    Hello spacemarch2, can you confirm that you have not enabled the following setting?

    WP eMember >> Settings >> General Settings Logout the Member After XX Minutes:

    Do you any other plugin that might lock out a user after a particular time period?

    Kind regards

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