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eMember – Login Message Appearing on non-protected page's comments section

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Login Message Appearing on non-protected page's comments section

Tagged: Comment, General Protection, protected content, protection

  • This topic has 2 replies, 2 voices, and was last updated 9 years, 7 months ago by michaelalahue.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • November 1, 2015 at 5:30 am #13228
    michaelalahue
    Member

    Hello, A login message is appearing on the discussion/comments field of non-protected pages of my site. Here is a link to one of this pages:

    [http://performerwellness.com/events-en/]

    The above page is not protected by general protection. There are no categories that would affect it. I am having this issue with the comments element of all my unprotected pages. Since the site is new, there are no posts or comments yet. The only membership level I have so far is for the admin with access to all protected pages.

    Thanks for your help.

    Sincerely,

    Michael

    November 1, 2015 at 11:04 pm #71784
    admin
    Keymaster

    You must have enabled the following option from eMember settings:

    Members Must be Logged in to Comment

    Please disable that option (by going to eMember settings) if you don’t want it.

    Then edit that page and check eMember’s protection settings of that page to make sure the page is not protected and then save the page.

    Also, do you have the “Protect Comments Separately” option enabled?

    November 2, 2015 at 3:01 am #71785
    michaelalahue
    Member

    Hi,

    Thanks for the help. Unchecking “Members Must Be Logged to Comment” corrected the problem. “Protect Comments Separately” was not checked.

    thanks,

    Michael

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