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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – Lockdown exceptions not working
I have site-wide lockdown enabled with specific pages excluded. This worked well when I last looked. Now the pages are showing the login page and not allowing people in. I am on the latest eMember version (8.4.7) and WP 3.5. Can you help?
For example, I am experiencing the issue on this page (amongst many) [http://course.loveawoman.com/leader-circle-payment/]
The page is listed in the text box to exclude from the domain level lockdown.
Temporarily I have removed Domain Level Lockdown until I am able to resolve this issue.
Please copy and paste the content of the “Exclude URL List” field from eMember settings.
I’m having the exact same problem. I’ve cleared my website and browser cache, have made sure the pages have not been protected while editing the page and have made sure the general protection was not set for these specific pages. The page that remains locked is:
[http://www.dropshiplounge.com/mega-poster-set-up/]
Hello ClintonLee83 please make sure you have the latest version installed. See the following URL
Mbrsolution, thanks for the fast response! I’ve upgraded the plugin and I’m still having the same issue. I’ve tried creating a new page after upgrading and these new pages are being locked down even though I’m excluding them. Every page that I’ve excluded before a week ago works fine.
I just checked that URL and it is not locked, I can see it fine.
Ah, you’re right. I just needed to clear my browser cache after upgrading the plugin. Thank you for the great support!
Still having trouble with [http://www.dropshiplounge.com/10-minute-website/] and [http://www.dropshiplounge.com/exclude/] which has just been added to the exclude list.
Cleared browser cache and website cache, tested in 2 different browsers. These pages have not been protected in the “edit page” settings or in General protection and have been granted access in manage membership protection. The settings reflect the same settings of all the pages on the exclude list.
I appreciate your help!
I will have to take a look at your setup for this. I have sen you an email.