eMember is not showing restricted content for logged in member

[lisaboyd]

I have a problem with eMember not showing restricted content. The user accounts are all set to one level (Contributor) and that is also selected as being able to access the page of information.

Info

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a) What part of the product isn’t working?

restricted content not showing up when it should

b) What are you trying to achieve?

I want the restricted content to show up for members who are registered and active

c) What causes the error to show up?

trying to view any restricted content to members

d) What version of the plugin are you using?

7.4.1

e) Provide a link to the exact page where the problem is seen

http://homemakerschallengeshowcase.com/submit-a-post/

f) Which product you are using (example: eStore, WP Affiliate Platform, eMember, PDF Stamper etc…)?

eMember

g) Did you modify the plugin code?

No. Have deleted and reinstalled last version. Still no change.

[Peter]

Hi,

How are you protecting your restricted content? ie, are you using a shortcode or are you enabling the “eMember Protection Options” within your page in the WP editor?

What are you seeing when you try to access the protected content when logged in as a member?

[admin]

Please check this checklist and make sure you didn’t make any mistakes mentioned there:

https://support.tipsandtricks-hq.com/forums/topic/wp-emember-content-protection-not-working-common-mistakes

[lisaboyd]

Thanks Admin – I was able to fix the issue by working through some of the common mistakes

Lisa B.

[Author]

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