Tips and Tricks HQ Support Portal › Forums › WP eMember › Membership – I need to allow multiple users access to one membership account
Tagged: login, members, simultaneous login, wp membership
- This topic has 9 replies, 4 voices, and was last updated 8 years, 2 months ago by stack7521.
January 9, 2015 at 1:36 pm #12045photizoMember
We have provided an RSS feed to a client to view content. The problem is, the client wants one login to provide to their employees to view the content on the feed. Recently they received an error message, logging them out because another person had logged in to the account from a different machine.
Is there a way around this? I see that you can enable simultaneous login, but it isn’t really true simultaneous login, because it logs on person out.
Help would be greatly appreciated!January 10, 2015 at 12:20 am #67922adminKeymaster
Simpley disable the “Disable Simultaneous Member Login” feature from the membership plugin settings. Uncheck that setting option and save it. Then the same login credential can be used to login at the same time from different machines.January 12, 2015 at 3:12 pm #67923photizoMember
I feel very silly if that works! I will try this. Thanks for the replyJanuary 29, 2015 at 6:01 pm #67924
I also have multiple users for 1 account. I would like to associate several different emails with 1 username/password – can I add more email address fields to the Add/Edit Member form? How would this affect the notifications if one of them tries to reset the username or password (would all the registered email addresses get the notification)?
Perhaps I could change the process when the Forgot Password link (using widget) is selected – a better may be to change the process and send them a reminder email.
FYI, the multi-user account is for a branch location.
Thank you,January 29, 2015 at 11:13 pm #67925adminKeymaster
Each member profile can only have one email address. All the users who know the username and password can share that account. They can use an email address that the branch owns then everyone can just share the login details of that account.January 30, 2015 at 6:01 am #67926
Thank you that’s the route we’re taking, however, now I’d like to change the “Forgot Password” functionality – because if any one of the many users chooses Forgot Password the newly generated password will only be send to the email registered with the account, and this may cause some confusion for others — (even though I customized the text within the auto generated email).
So, I want the Forgot Password link from the menu to direct to a Password Reminder page (which I’ve created, with a form: …/password-reminder/ ). I have changed the language on the menu already – but I’m not sure where the functions are to change this.
is it somewhere here?:
<!– dynamic js block –>
<div class=”emember_modal” id=”emember_forgot_pass_prompt”>
<div class=”emember_modal_title eMember_red”><?php echo EMEMBER_PASS_RESET; ?></div>
<?php echo EMEMBER_PASS_RESET_MSG; ?>
<label for=”wp_emember_email” class=”eMember_label”><?php echo EMEMBER_EMAIL; ?>: </label>
<input class=”eMember_text_input” type=”text” id=”wp_emember_email” name=”wp_emember_email” size=”20″ value=”” />
<input class=”eMember_text_input” type=”hidden” id=”event” name=”event” size=”20″ value=”send_mail” />
<input name=”wp_emember_email_doSend” type=”submit” id=”wp_emember_email_doSend” class=”emember_button” value=”<?php echo EMEMBER_RESET; ?>” />
<input type=”button” id=”emember_forgot_pass_prompt_close_btn” class=”close emember_button” value=”<?php echo EMEMBER_CLOSE; ?>” />
Thank you so much,January 30, 2015 at 4:19 pm #67927wzpModerator
Before you go tearing into the code; may I make a more “business management friendly” suggestion? For the email address, use the email address of the branch manager. Business management practices trump user friendliness every time. It’s really up to management to decide what to do about people who can’t remember passwords.January 30, 2015 at 4:57 pm #67928
Hi, thank you for your suggestion.
Let me provide more insight, we are a small company that provides niche services/products to 4 large companies who manage very large construction projects (these large companies have many branches-we work with a handful of locations) – they manage a lot of outside people/contractors, paperwork, etc. and we really don’t want to inconvenience them, some are project managers and some are sales managers-whom may not be in the same department. In terms of handling the requests manually, we are planning to provide maybe 10 branch usernames this year, so won’t be a large feat to manage.
I realize that changing the code in the menu will change the process for every eMember, however, I think the change is warranted because we aren’t your typical membership site, but really like the ease of using WP eMember.
Thanks,January 30, 2015 at 5:20 pm #67929wzpModerator
Ok. So, instead of modifying the password reset form, why not just change where the password reset link goes?
WP eMember –> Settings –> Pages/Forms Settings –> Password Reset Page (Optional)January 30, 2015 at 5:35 pm #67930
Hi, yes, I did that- for some reason it wasn’t working last night, which is why I thought it had to be related to the code function. It is working today, perhaps I didn’t clear my cache or something.
I appreciate your help, thank you.
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