eMember – how to register for a second membership level

[clerpi]

Hi,

I am using the latest version of eMember.

I have already ticked the box to allow multiple membership levels.

I have free members of my site who can also sign up to a ‘membership level’ to access bonus materials for reading one of my books. This effectively gives them two membership levels.

However, using the registration form on the sign-up page, it won’t let them join because their email address is already in use.

The registation form doesn’t seem to change for someone who is logged in, so the system won’t let them upgrade.

This is a critical feature for my site.

Is there a way round it?

Thanks!

Clare

[mbrsolution]

Hi Clare, please read the following URL.

https://support.tipsandtricks-hq.com/forums/topic/emember-multiple-free-memberships-levels

[clerpi]

Hi,

Thanks – this is a great solution for adding an extra level of free membership – works a treat.

However, what about paid membership?

For example, someone can have a free silver-level account. However, if they want to upgrade to a paid membership (a particular online course), how would that work?

I need them to be able to keep the same login details and email address.

Thanks!

Clare

[mbrsolution]

Hi Clare, please have a read through the following URL.

How to Create Payment Buttons for Membership Upgrade or Renewal

How to Use Multiple Membership Levels Per User

I am sure the above will clarify further your request. Let us know if it helps you.

Kind regards

[clerpi]

I think I’ve just got it to work – I’ve run a test with the eStore / eMember connection, with the course as a ‘membership level’ and the user logged in before purchase – and it all works great!

The only tiny glitch is that the aweber sign-up uses the ‘first name’ as per the credit card, rather than from the member’s eMember account. Is the a way around that? For example, a person might be ‘Judith’ on their credit card but may want to be called ‘Jude’ in emails?

Thanks!

Clare

[admin]

Hi Clare, You have the option to use the AWeber integration with eStore or eMember. For your scenario, it will probably work best if you disable the eStore’s one and use the eMemember’s one. eMember signup will use whatever name the user enters when he/she signs up using the registration form.

[clerpi]

Hi,

Thanks – yes – that should definitely work. I’ll do that right away.

I have just noticed a problem with my membership levels, though.

I have different membership levels depending on which course someone has signed up for and multiple membership levels is enabled.

Basically, if someone ‘upgrades’ from, say, level 2 to level 8 (not really a hierarchy – simply a way of controlling content so that only people on a certain course can read it), then although their member profile (in the emember members list) shows multiple membership levels, they can no longer see any of the other levels’ web pages, when they log in.

It’s as though, by upgrading to level 8, they are losing everything they have already paid for at level 2.

Help please!

Thanks,

Clare

[mbrsolution]

Hi Clare, You have verified by editing that member’s profile that he has both level 2 and 8 in his profile correct? If you have then please read the following URL, it should help you find what setting is missing.

WP eMember Content Protection Not Working – Common Mistakes

Kind regards

[clerpi]

Hi,

Yes, when you go into the user profile (via settings / user) it shows multiple boxes ticked.

Since the member has access to multiple levels and this is confirmed by the multiple tick boxes in their member profile, surely they should be able to see the content?

However, they can only access the content for the most recent level they subscribed to. As soon as they add a new level (e.g. sign up for a new course) they lose access to all the previous-levels’ content, which is a major problem for me.

I have reviewed all of the links on the page you suggested, but I can’t see how any of this would help?

I really need members with multiple levels to be able to see all the content associated with all of their levels.

Settings:

For all of my membership levels, the boxes under ‘eMember / Membership Level / Manage Levels’ => Global Access To – are all ticked.

eMember / Settings => Enable Secondary Membership

TICKED = Enable the ability to assign multiple membership levels per user.

TICKED = When a member’s primary level expires, automatically set one of the non-expired secondary level as his primary level.

Preserve WordPress User Role:

TICKED = If checked the WP User’s role will not be updated according to the role value set in the membership level. By default the WP User role is set to the value you specify in the Default WordPress Role field of a membership level.

I am not protecting whole pages – instead I’m using the partial content protection with the level number in the shortcode.

I don’t have any global content protection set as I want each page and post to be visible to non-members, to use the ‘error message’ and incentive to sign up.

Thanks for your help.

Best wishes,

Clare

[admin]

You mentioned that you are using partial protection. Now, have you entered the partial protection shortcode like the following so both levle 2 and 8 have access to it?

[emember_protected for=2-8]

//content goes here

[/emember_protected]

Documentation here for your reference:

http://www.tipsandtricks-hq.com/wordpress-membership/how-to-protect-a-section-of-a-post-or-page-88

[clerpi]

No I hadn’t, because the page they are trying to access is only available to, say, level 2, not level 8.

Basically, a person can have multiple levels of membership.

Some of the content they can view is only available to level 2. Some of the content they can read is only available to level 8.

If they have levels 8 and 2 in their membership profile, then I want them to be able to see both.

However, I don’t want people who only have level 2 to be able to see level 8.

It’s important for me to be this specific with it because the different levels represent paid courses.

I hope that clarifies!

Thanks,

Clare

[admin]

okay I will take a look at your setup and check it out on your site. Please reply to my email.

[Author]

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