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eMember extended profile addon search not working

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember extended profile addon search not working

Tagged: eMember member listing

  • This topic has 8 replies, 4 voices, and was last updated 9 years, 6 months ago by admin.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • December 2, 2014 at 7:16 pm #11864
    DataShepherd
    Member

    Hi,

    It seems that the search box at the top of the listing will only search by name. I need it to search primarily by city and company. How can I change this.

    Thanks

    February 25, 2015 at 4:45 am #67154
    wplove
    Spectator

    I am having a similar problem:

    [https://www.detoxtheworld.com/colon-therapy-directory-emember/]

    A user can sort by all the terms but only use the search box for the name. It’s counter-intuitive. I want to have a search function but if it is so restricted I might simply remove it as to not confuse users.

    Any way to make the search box work for all the search terms listed in the “Sort by:” headings?

    February 25, 2015 at 10:46 pm #67155
    admin
    Keymaster

    The search box works for a few fields like name, email, state, city, country. Fields that a user normally uses to search. What field are you trying to use to search?

    March 1, 2015 at 12:35 am #67156
    wplove
    Spectator

    I am searching by city, by state, by country, zip, phone number, and company name. All of these turn up either no results or inconsistent results.

    You can try it yourself:

    [https://www.detoxtheworld.com/colon-therapy-directory-emember/]

    Putting in “United States of America” only yields one result of the two U.S. listings.

    Copying and pasting in a listing’s phone number yields no result.

    Copying and pasting in one of the company names yields two results!

    Any idea what might be causing the confusion?

    March 1, 2015 at 11:51 pm #67157
    admin
    Keymaster

    What value do you have in the actual “country” field of the profile? If you edit that member’s record from the admin, what value do you see in the country field that the plugin uses (not some custom field that you may have labelled with the word country)?

    October 28, 2015 at 3:29 pm #67158
    kdemay14
    Member

    Hello there. We are having similar inconsistent results with our search feature on our member listing page. If you put a state for example into the search bar it only pulls up some of the members from that state. Seems to be a little glitchy and it’s a very highly used feature on our website.

    Our page is: [http://purposefulplanninginstitute.com/wordpress/member-list/]

    My client also was wondering if it was possible to search for two options at once. For example, if I wanted to search for Attorney in Texas. Is that possible? Thanks!

    October 29, 2015 at 12:34 am #67159
    admin
    Keymaster

    Can you tell me the steps I should do on that page to see the issue?

    October 29, 2015 at 4:02 pm #67160
    kdemay14
    Member

    Sure, sorry, I forgot that is in the member section so you will have to login to see the page.

    Use this login to preview the page:

    User: Test

    Password: Test123

    Once you login in might direct you to landing page, just select Connecting Point from menu. That is where our member listing is.

    You can see what we have set up. Run a few searches. We have a request to be able to search multiple fields (for example, attorney and Texas). Mostly search by both occupation and state. Is that possible??

    Thanks!

    October 30, 2015 at 1:33 am #67161
    admin
    Keymaster

    I did a search with “Colorado” and it seem to show the correct result to me. Remember, it will search with that phrase in other fields to. Then it will show all the results where it is found.

    I don’t think this generic search will work for your particular business case. I can look at doing a custom search for you (where the search algorithm is developed according to your requirement).

    You can use the following option if you are interested:

    https://support.tipsandtricks-hq.com/need-custom-work-done

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