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Tips and Tricks HQ Support Portal › Forums › WP eMember › emember – estore problems after upgrade
Hello,
problem 1) I upgrade yesterday to last versions of emember and estore.
Protection do not work anymore. All protected content is free for everyone.
problem 2) i have multiple level access. One for trial users and onother one for full members and another one for limited access. If the user have the trial access and buy the product to get full access, the memeber level do not change automatically to the full access level.
Thanks for your heelp
For problem 2, i forgot to say that the sale do not appear in the estore customers also.
For problem 1) the system shows the entire page and the alert that this content is for members only below. It should hide the content.
Realy urgent !! Please Answer.
Dimitri
Amin, is best qualified to assist you with this. He is in Australia, and we must wait until the Earth & Sun are properly aligned with his side of the planet.
1. Regarding the content protection… this checklist should help:
2. If your customers are not going in the database then we need to debug this. This issue can show up after an update if you do not follow the upgrade instructions (you must deactivate and reactivate the plugin):
http://www.tipsandtricks-hq.com/ecommerce/?p=31
If you have done the above correctly then move to debugging. This post will explain what to do:
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do