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emember – estore problems after upgrade

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Tips and Tricks HQ Support Portal › Forums › WP eMember › emember – estore problems after upgrade

  • This topic has 4 replies, 3 voices, and was last updated 13 years, 12 months ago by amin007.
Viewing 5 posts - 1 through 5 (of 5 total)
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    Posts
  • June 21, 2011 at 11:22 am #3634
    lekiend
    Spectator

    Hello,

    problem 1) I upgrade yesterday to last versions of emember and estore.

    Protection do not work anymore. All protected content is free for everyone.

    problem 2) i have multiple level access. One for trial users and onother one for full members and another one for limited access. If the user have the trial access and buy the product to get full access, the memeber level do not change automatically to the full access level.

    Thanks for your heelp

    June 21, 2011 at 11:23 am #33589
    lekiend
    Spectator

    For problem 2, i forgot to say that the sale do not appear in the estore customers also.

    June 21, 2011 at 3:31 pm #33590
    lekiend
    Spectator

    For problem 1) the system shows the entire page and the alert that this content is for members only below. It should hide the content.

    Realy urgent !! Please Answer.

    Dimitri

    June 21, 2011 at 6:00 pm #33591
    wzp
    Moderator

    Amin, is best qualified to assist you with this. He is in Australia, and we must wait until the Earth & Sun are properly aligned with his side of the planet.

    June 21, 2011 at 10:55 pm #33592
    amin007
    Participant

    1. Regarding the content protection… this checklist should help:

    https://support.tipsandtricks-hq.com/forums/topic/wp-emember-content-protection-not-working-common-mistakes

    2. If your customers are not going in the database then we need to debug this. This issue can show up after an update if you do not follow the upgrade instructions (you must deactivate and reactivate the plugin):

    http://www.tipsandtricks-hq.com/ecommerce/?p=31

    If you have done the above correctly then move to debugging. This post will explain what to do:

    https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

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