- This topic has 1 reply, 2 voices, and was last updated 12 years, 4 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember & eStore – Membership Upgrade Autoresponder Fail
**Just to let you know, I made sure my Autoresponder Client is working properly. (MailChimp)**
I have a product(eStore) which upgrades a Member to a new Membership Level.
In the Membership Level, the AutoResponder List Name is present
When the user/customer buys this product, they are successfully upgraded, but they are never added to the e-mail campaign list.
The only time a Member gets added to an e-mail campaign list is upon Initial Registration, not during an upgrade.
*The Member, however, DOES get added to the e-mail campaign list at the Purchase Level (eStore Autoresponder per Product)
The Issue is, customers might use a different e-mail for purchases, making them not receive the proper autoresponders.
It’s Important that when a Member is upgraded, they opt in to the new List on the Autoresponders.
Is there any solution for this, or something I can add to the code?
Thank you!
Hi, I understand what you are after but we don’t have an option where it signs up the member to a new list when the membership level upgrades. This is something I intend to add to the plugin though.