- This topic has 4 replies, 2 voices, and was last updated 10 years, 3 months ago by .
Viewing 5 posts - 1 through 5 (of 5 total)
Viewing 5 posts - 1 through 5 (of 5 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember – editing profile field error
Hello,
I have a strange issue, when the registered member goes in “Member profile” for editing personnal information.
The field “Email” shows the login, and even if he enters his email address and save … when he goes back to Member Profile, it’s again the “login” showed in the Email field.
If I remove the email field from the form, the login is showing in the “last name”.
Here are the Edit Profile form fields :
– First Name
– Last Name
– Password
– Country
My eMember version : v8.8.8
Another strange thing, when I refresh the Edit Profile page I see the e-mail address in the field Email, and after it’s replaced by the login …
I don’t know how to correct that.
Thank you,
Is your browser auto-filling the fields? can you please create a test member account then share the login credentials of this test member so I can check the behavior?
Here are the informations requested :
[redacted]
Let me know
thank you
Everything in the profile page looks correct to me. I think this is specific to your browser. Is your browser auto-filling fields for you? What browser are you using? Did you try clearing cache?
Hello,
Thank you for your support, it was the auto-filling in Safari.
Everything is ok now
Have a nice day