eMember-Does a member have to be logged in to buy an item

[Denise]

Hi,

following scenario: A member of my site does buy a product or course. If he is not logged in but uses the same email address for purchase as for his account on my site – will the new product be added to his membership account? Or is it mandatory, that he is logged in when doing the purchase?

[wzp]

Which eCommerce plugin are you using?

[Denise]

I am using wpEstore

[wzp]

You can create a situation, in which items can be added to the cart, but they must be logged in’ in order to checkout:

https://support.tipsandtricks-hq.com/forums/topic/full-store-page-but-restricting-add-to-cart-functionality-to-members-only

By doing so, you can ensure that all purchases are tied to the same email address.

[admin]

WP eStore will try to check the PayPal email address (from the transaction) and match with a member’s profile to see if there is an existing profile or not. However, some users use multiple alias emails in their PayPal account so it is not a 100% foolproof way to detect existing users.

The best foolproof option is to force a user to log-into the site then do a transaction. That will ensure that the plugin will know for sure that the transaction came from an existing user and the payment will be applied to that profile.

[Denise]

OK, thank you for the clarification.

[Author]

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